Indicators

NHS staff survey scores for quality of care

This chart shows the composite scores from staff working in NHS mental health trusts for the new quality of care theme, which covers questions on how satisfied staff are with quality they can provide, the difference their roles makes to patients and their ability to deliver care they aspire to.

The figures can be examined at provider level only. You can compare responses across different groups of professionally qualified clinical staff, across the last three years.

Exploring the charts: Click in the box to compare trusts. 

Overall staff survey score for quality of care (range from 0 to 10, with 0 indicating that staff are very unhappy with care quality provided and 10 indicating that staff are very happy with care quality provided)

Policy context

The NHS Staff Survey, ran annually since 2003, asks staff in England about their experiences of working for the NHS with the intention of the information being used to help organisations understand and compare their own performance.

This measure is an important marker of the quality of care provided in an organisation.

Note: This is a composite score from responses to three questions in this domain, all of which are answered on a 5-point scale ranging from 'strongly agree' to 'strongly disagree.'

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